Guarantee Provisions

Before delivery, our devices are subject to strict quality assurance procedures. If damage is caused during manufacture or shipping despite all care, please return the device to your retailer. In addition to legal rights, buyers have the option of making guarantee claims applicable under the following conditions. We provide a 2-year guarantee for the purchased device, starting from the date of purchase. If you have a faulty product, you can return it to the retailer. Defects that arise from improper handling of the device and disruptions due to the efforts and repair of third parties or through the installation of non-original parts are excluded from this guarantee.

Always keep your receipt. Guarantee claims will be invalid without the receipt. Damages that have been caused by non-compliance with these operating instructions will invalidate the guarantee, if subsequent damage is caused, for which we will not assume any liability. We also cannot be made responsible for damage to materials and people caused by improper usage, if these practical operating instructions have been implemented improperly. Damage to the parts does not imply the replacement of the entire device free of charge. In this case, please contact our Service department. Charges will be applied to the replacement of broken plastic parts. Defects in the fittings or closures as well as cleaning, maintenance or replacement of these parts are not subject to the guarantee. The purchaser must pay for such.

purora GmbH & Co KG

Marktstraße 24
4760 Raab, Austria
+43 664 803 801 111

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